![]() Undelivered - Invalid number configuration Please check the recipient information and try re-sending the message. *These reasons are dependent on the carrier. The number is not enabled for messaging.The message was not delivered because the recipient is invalid. There are several reasons why a message might not go through, check the table below for details. When a message does not reach the intended destination, you’ll see a red notification stating it was undelivered, and why. Delivery receipts are not supported in all countries or by all Carriers. the mobile was switched off or in roaming mode). This can happen for many reasons, such as content filtering by the Carrier or the recipient’s phone availability (e.g.When a message is rejected, it means Dialpad delivered it, but there was a problem on the Carrier's side. Undelivered : The message was not delivered.This could happen because the destination is switched off, the device is unavailable, the number is blocked or unknown etc.Message Failed : The message could not be sent.Delivered : The message was accepted by the recipient's carrier.Sent : The recipient's operator received our message and it is ready to be sent to the recipient’s carrier.You’ll only see delivery receipts for external SMS messages (not internal Dialpad chats or MMS messages) sent from your individual Dialpad number or your mainline number.ĭialpad provides 4 types of delivery receipts. That's it! Any hand or person emojis will now display your preferred skin tone.Ī delivery receipt is not a read receipt, it does not mean the recipient has read or viewed your message. If you don't set a custom skin tone, your skin tone will display as yellow. Once one emoji has been added, click the smiley beside the other emojis to add more.īring out your individuality and diversity by choosing a specific skin tone for your hand and people emojis. Your emoji will appear beneath the message - add as many as you like!įor mobile users, long-press on any message, tap on one of the shortcut emojis, or the plus icon, to access the full emoji library. Select your desired emoji from the recommended emojis, or search the emoji library.Select the message you would like to react to by hovering over the message. ![]() Follow the steps below to add emoji reactions. Message reactionsĪdd humor and delight to your conversations with emoji reactions! Add emoji reactionsĪdding emoji reactions is quick, and simple and adds a personal touch to your message. If you are in a group conversation and have included an external contact, you cannot edit any messages in the group conversation. You can only edit messages sent within your company. Your message will be instantly updated, and you’ll see an Edited stamp underneath the message. Type your updated text message into the box.Click the 3 dots in the options menu beside your message.Select Forward Message to finish and sendĭid you type your instead of you’re? Not to worry, Dialpad makes it easy to edit messages after sending them.Search a contact's name or enter an email address, and add an additional message if required.Select the down arrow to access the drop-down menu.Navigate to the message you'd like to forward.To forward a message to another Dialpad User, first, head to your Dialpad App Inbox. (Pure audio files are not supported at this time.) Forward a message You can see all of the supported MMS file formats in the image above. Between Dialpad users in group or Dialpad chat, the size limit is 32MB. Whether in a group or a one-on-one Dialpad chat, MMS between Dialpad and PSTN is limited to 500KB for both images and video. Messages sent to users outside of Dialpad that include a photo or video are MMS-based (multimedia messaging service). Select a photo or video, then start typing the message (if necessary) and press the Enter key. To send an image or video via chat (MMS), drag and drop the image or video into your conversation thread or select the image icon to open your device's file browser. Dialpad-to-Dialpad messages are unlimited.If your message contains emojis or special characters, the character count reduces to 63 characters/page.Messages sent to non-Dialpad numbers have a character count limit of 1500 characters (160 characters per page).Depending on who you are messaging, character limits may apply:
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